NZ Banks - Looking for recommendation
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<p>add me to the ANZ sucks chorus.</p>
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<p>I wanted to borrow $30K and they said I would have to come in and see a personal banker who will advise me on budgeting and other financial matters (read try and sell me shit).</p>
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<p>I pointed out the size of my trading portfolio (with them), the $$$'s I put through their credit card every year and the equity in my mortgage free home and told them it was there call, but either they sort the shit out on-line then and there or I close my accounts and move everything to one of their many competitors because at the retail level banking is a commodity differentiated only by their customer service.</p>
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<p>They caved but it was clearly a major for them. I would hate to work there. It seems no one is empowered to make any decision but has to follow a protocol for everything.</p>
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<p>Only laziness / a belief everyone else is probably as bad has stopped me shopping around. TBF I'm not the ideal customer - apart from the merchant fees they get on my credit card spend they get nothing from me. Even the $30K taken out over 5 years was almost all paid back inside a month. </p> -
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<blockquote class="ipsBlockquote" data-author="dogmeat" data-cid="604269" data-time="1470714749">
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<p>Only laziness / a belief everyone else is probably as bad has stopped me shopping around. TBF I'm not the ideal customer - apart from the merchant fees they get on my credit card spend they get nothing from me. Even the $30K taken out over 5 years was almost all paid back inside a month. </p>
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<p>ANZ...sucks.</p>
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<p>I needed to break a term deposit a few years ago - coincidentally just after they absorbed the National Bank (my bank till then). Turned out the penalty for breaking the TD was going to be more than $1,000.</p>
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<p>So I wrote David Hisco a nasty letter telling him his marketing push was being wasted on me, that ANZ may think they're in my world, but I'm wondering what planet they're on. And crucially, pointing out how much my business was worth to them annually and that they either gave me my money back or I was gone. They folded.</p>
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<p>I'm still with them, mainly through laziness, though eventually I'll get around to visiting someone else and shifting some money away. </p> -
<blockquote class="ipsBlockquote" data-author="Hooroo" data-cid="604168" data-time="1470696506">
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<p>I don't think allow that now with money laundering laws? You must be present to open a new account I think?</p>
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<p>I did the same with National bank. They just opened an account at Lloyds for me, so no dramas, but that was 2000</p>
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<p>At the Travel Agents they had an HSBC exchange thing in the office, so that's who I went with...no idea about the laundering, I was too naive!</p> -
<p>So the message from this thread is: anyone but ANZ. :)</p>
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<blockquote class="ipsBlockquote" data-author="No Quarter" data-cid="604300" data-time="1470725881"><p>
So the message from this thread is: anyone but ANZ. :)</p></blockquote>
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Surprising they have so many customers. Have heard bad things about them for years. -
<blockquote class="ipsBlockquote" data-author="Rembrandt" data-cid="604302" data-time="1470727727"><p>
Surprising they have so many customers. Have heard bad things about them for years.</p></blockquote>
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They've bought a lot of other banks over the years - inertia is powerful... -
<p>and plenty of people still subscribe to the biggest is best theory too, and when it comes to your money, I expect plenty see it as the safest option.</p>
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<blockquote class="ipsBlockquote" data-author="taniwharugby" data-cid="604333" data-time="1470732752">
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<p>and plenty of people still subscribe to the biggest is best theory too, and when it comes to your money, I expect plenty see it as the safest option.</p>
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<p>True..just like my time in computer repairs 'I just don't understand why my computer is so slow and full of viruses, I have Norton/Symantic installed and they're the biggest player out there!'</p> -
<blockquote class="ipsBlockquote" data-author="Rembrandt" data-cid="604302" data-time="1470727727">
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<p>Surprising they have so many customers. Have heard bad things about them for years.</p>
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<p>It's a bit of a hassle to change banks, especially with the way that mortgages are structured, where loans are split into various fixed terms so it makes it costly to break some of them. </p>
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<p>We changed from ANZ when we were in between houses. Wish we'd done it sooner</p>